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Computer Repair Agent-Onsite in Ashtabula, Ohio For Sale

Price: $40
Seller:
Type: Technical, For Sale - Private.

We are hiring on call TECHNICAL SUPPORT Executive
SALARY on hour basis $40 to $55 Per Hour (on call job)
Basic Requirements:
?3-6 months experience in customer service
?1+ years experience diagnosing or repairing PCs or consumer electronics
Preferred Requirements:
1.) High School diploma or equivalent
2.)Associate degree in PC repair/Networking
3.)1+ years retail or customer service experience
5.)A+ certification or equivalent
Overall Purpose:-
? On call job only.
? To provide a continuation of service delivery and point of contact for
service users and Technical team alike outside of normal office working hours.
? To ensure best practice and customer satisfaction.
? To have the over all knowledge of the services provided mentioned in the www.techdevilz.com
? Have basic Technical Computer knowledge and should be able to effectively communicate to the end
user.
? Effective communication with the end user required.
? Effort to provide First call resolution will be an added advantage.
Key Responsibilities:-
? To assist the service user appropriately by ensuring the service mentioned in
the www.techdevilz.com is delivered and adhered to.
? To maintain clear, concise, accurate and updated records using communication records and other
appropriate documentation.
? You have to dress company T-shirt during working hours.
? To fill report forms.
? To provide relevant feedback ensure all messages relating to service/technical provision are
documented and passed on to appropriate staff members.
? To act in a professional manner and promote a positive company
image by dealing with all matters in a sensitive and polite manner.
? You have to call technician tollfree number in the event of an emergency.
? To be able to travel within the given free mile limit.
? To work shifts, which include weekends, bank holidays, using a rotation
system.
? To undertake the above duties in accordance with the current policies
of the company.
Note :- "If you are interested simply signup and start working with us on call basis only and we will get
in touch with you".
Contact us at info@techdevilz.com.
Thanks
HR Techdevilz

State: Ohio  City: Ashtabula  Category: Technical
Technical in Ohio for sale

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